Privacy Policy

This privacy policy statement covers the store.wriggle.ie website. We are committed to protecting your privacy, this statement of our policy fully discloses the following information:

  1. What personally identifiable information store.wriggle.ie collects.
  2. How we the information.
  3. With whom they may share user information.
  4. What choices are available to users regarding collection, use and distribution of the information
  5. What types of security procedures are in place to protect the loss, misuse or alteration of information under their control.
  6. How users can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement please contact us by emailing us at info@wriggle.ie, or by phone on 01 5009060.

Typetec Limited trading as Wriggle, registered in Ireland No. 90284. Registered Office: Unit G6, Calmount Business Park, Dublin 12. Directors: Tom Close, Beryl Furlong, Paul Dooley. Company Secretary: Paul Dooley. VAT Reg. #: IE6577398H



Information Collection

Order

We request information from customers on our order forms. A customer must provide contact information (such as name, email, phone) and, where placing an order on behalf of a student, information on that student (student name, school subjects taken). This information is used for billing purposes and to complete customer's orders. If we have trouble processing an order, the information is used only to contact the user. We also collect credit card information (credit number, expiration date) which goes directly to our payment processing partners.

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

Contact Us

If you contact store.wriggle.ie through our Contact Us form, we will collect contact information such as your name and email address. This information is used to respond to your question or request.

 

 

Information Use

Customer Information

Where a customer makes an order through store.wriggle.ie we collect and process on our own behalf the information provided by the customer in connection with the provision of on-going maintenance and support services in relation to the device purchased through store.wriggle.ie and to manage the warranty attaching to the device. In all other respects, we collect and process information provided by customers on behalf of our partner schools. Where customers purchase insurance in respect of the device ordered through store.wriggle.ie, the customer’s credit card information is also collected. This information goes directly to our partner insurance provider, [Blue Insurances (www.blueinsurance.ie)] .

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our sites. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. We use a cookie to keep track of the products you are ordering.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 For the exhaustive list of cookies we collect see the List of cookies we collect section.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the sites, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use information to maintain the proper technical functioning of the site.

Google Analytics

We use Google Analytics to monitor how customers use store.wriggle.ie - this information cannot in anyway personally identify a customer other than his/her general geographical location.

Communications from the Sites

We send out two types of email communications. 1) service related emails - i.e. order confirmations emails, forgotten password emails. 2) Marketing Emails - newsletters, etc. These are information only emails that a customer has to 'opt-out' of.


 

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web sites.

Aggregate Information (non-personally identifiable)

We do not share aggregated demographic information with our partners and advertisers.

Third Party Advertisers

We do not use any advertising on the sites.

Third Party Intermediaries

We use an outside company for credit card processing company to collect money from customer's credit cards. These companies do not automatically retain, share, store or use personally identifiable information for any secondary purposes.

Business Transitions

In the event store.wriggle.ie goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Disclosure

We post customer comments on our website which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the comment to post their name along with their comment.

We may disclose personally identifiable information provided by a customer to our agents, service providers, professional advisers and such other third parties (e.g. in connection with warranty claims, the manufacturer of the device purchased by the customer through store.wriggle.ie, etc.) as may reasonably be required in connection with the purposes referred to in this privacy policy.

We do not share Personally Identifiable Information for any unknown or unrelated uses.

Links

This Web sites contains links to other sites. Please be aware that we, store.wriggle.ie, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by these web sites. We do not share Personally Identifiable Information for any unknown or unrelated uses.

Security

This Web sites takes every precaution to protect our users' information. When users submit sensitive information via the Web sites, their information is protected both online and off-line.

When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices.

If users have any questions about the security at our Web sites, users can click here to email store.wriggle.ie

Supplementation of Information

We do not supplement the information we receive with information from 3rd party sources.

Purchasing History

We do not combine any information that we collect with any third party.

Enhancement of Marketing Profile

We do not purchase third party marketing data.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by emailing our Customer Support here or logging into your account here.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the sites, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web sites notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at: Phone: 01 5009060 Contact: Beryl Furlong Email: info@wriggle.ie

 


List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
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